Credit Policies - Commercial Customers

Utility payments are due 10 days after the bill is mailed. Both the due date and the mailing date appear on each bill. If you are unable to pay your bill, please call our Commercial Services Office, 253-502-8606, as soon as possible. We will work with you to make arrangements for payment. Keep in mind:

• Tacoma Public Utilities and the City of Tacoma provide customers with reasonable amount of time to pay bills or make arrangements.

• We will make payment arrangements under unusual circumstances.

• Late payment charges are added if bills are not paid on time; the charge is $3.00 or 1% of the outstanding bill, whichever is greater.

• Unpaid bills and deposits my result in service being discontinued. Additional fees are applied to restore service.

Our Commercial Services staff will be happy to answer any questions you have about your utility bill. Contact us by e-mail or call 253-502-8606 during regular business hours, 8 a.m. to 5 p.m., Monday through Friday.