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  Start/Stop Service 

Residential Service

To start or stop service, call the Customer Service Office at 253-502-8600 at least one business day in advance.  

When you start a new service, a service establishment fee of up to $17.00, based on which utility services are requested, will be added to your first bill.  There is no charge for stopping a service.

If your service has been disconnected because of non-payment, the reconnection fees are as follows:

Field Collection Call All Services $10.00
Credit Reconnection Fee (day)* Power  $12.00
Water  $12.00
Credit Reconnection Fee (after hours)** Power  $60.00
Water  $60.00
Credit Reconnection Fee at the pole (day)* Power  $40.00
Credit Reconnection Fee at the pole (after hours)* Power  $65.00
Credit Reconnection Fee underground (day only)* Power  $75.00

*Day indicates if payment is received that day befor2:30 p.m. so the service can be reconnected before 5:00 p.m.

**After hours indicates if the payment is received after 2:30 p.m. that day and the customer wants the service reconnected that evening. The customer has the option to have the service reconnected the next day at the day rate.

 

   

 

 

Residential - Payment Options | Reading Your Utility Bill | Start/Stop Service | Credit Policies | Deposits | Utility Bill Assistance | Frequently Asked Questions | Business Hours and Locations | Home

Commercial - Payment Options | Reading Your Utility Bill | Start/Stop Service | Credit Policies | Deposits

Send utility contract questions to Customer Service at  cservice@ci.tacoma.wa.us

 

Send questions or comments about the Web site to Lori Phillips 

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